Contact and support

Support

For help with your account, a charge, a refund, a technical problem or a concern about an advisor, open a support request from your account (Account → Support) so we can see the session or payment you mean, or email support@psychicsbest.com. We reply within one working day, usually much sooner.

Please include your account email address and, for a chat or message problem, the date and the advisor's name. Never send your password or card details by email; we will never ask for them.

Advisors

Questions about applications, profile review, earnings or payouts: support@psychicsbest.com with "Advisor" in the subject line. To apply, see Become an advisor.

Safety

If you believe an advisor has asked you to contact them outside the platform, asked for personal or financial information, or behaved inappropriately, report it to support with the advisor's name and the date. Reports are reviewed by a person and every chat is logged, so we can act quickly.

If you are in crisis or thinking of harming yourself, please contact your local emergency number or a crisis line now. Psychics Best advisors are not trained crisis counsellors and the service is not a substitute for medical or psychological care.

Privacy requests

To download everything we hold about you, or to delete your account, use Account → Privacy and data. Both actions are immediate and logged. For any other privacy question, email support@psychicsbest.com with "Privacy" in the subject line.

Press and partnerships

Email support@psychicsbest.com with "Press" in the subject line.

Company

For anything about your account, payments or these policies, write to support@psychicsbest.com.